Mystic Dreams

QueenVegas Bonus Policy

1. This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.
2. This Bonus Policy is written in English. If this Bonus Policy is translated into another language, the English version will prevail.

General Terms

1. 1. If, at any point in time, after reading this policy something is not clear, or you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our Customer Support Department team before you commence play.
   2. If the bonus you were trying to claim does not appear automatically in your player’s account, please contact our Customer Support team, prior to placing any bets, and the bonus shall be credited for you.
   3. We reserve the right to cancel any amount in excess of the player’s original deposit from a player’s withdrawal if the wagering requirement has not been fulfilled or if the player requested to remove the bonus before the wagering requirements were fulfilled.
   4. Unless stated otherwise in the promotion offer bonuses are only available to players who made at least one successful deposit in their accounts.
   5. In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or an incorrectly added Bonus being placed on your account, we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
   6. A user is not allowed to register more than one account in the system. This means only one account is allowed to be registered per person, household, family, household address, email address, credit card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds.
   7. While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 10% (min 0.10) of the bonus amount or 5 (eg, 5 EUR, 5 GBP) (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). Failure to comply with this rule means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)
   8. Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated with a bonus before taking part. Should the terms and conditions of the individual promotions conflict with the Bonus Policy, the individual promotions terms shall apply.
   9. Regardless of the currency that we advertise or display bonus amounts, the bonus will always be credited according to the currency your account is configured to.
   10. In accordance with the privacy policy, we regularly send promotional emails with bonus offers. You are only eligible for the bonus if you received the email directly from us. You may unsubscribe from receiving promotions by contacting customer support. If We determine that a specific customer did not receive that particular promotion as an intended exclusive targeted recipient that this promotion was sent out to, we will not honour any payout requests from the customer, even if they have met the wagering criteria.
   11. We reserve the right to cancel promotions or bonus offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
   12. All offers you see in your Daily Picks are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.
   13. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
   14. Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus.
   15. If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is €100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met.
   16. A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit.
   17. Any bonus which you redeem shall be subject to this Bonus Policy.
   18. To receive a ‘Refer a Friend’ bonus the referrer must have deposited within the last 7 days.
   19. Free spins are spins which take place that do not reduce funds from your bankroll. For the avoidance of doubt, any mention of Free spins in this bonus policy refers to spins that do not reduce money from your bankroll, regardless of what those free spins are marketed as. This does not include free spins which are a triggered feature within a game.
   20. Bonuses issued at the Casino will be reserved for gameplay on this product and cannot be used for gameplay on any other product (for example betting and poker) we have to offer. In addition, gameplay on any other products rather than the Casino will not be counted towards bonus wagering requirements.
   21. VIP Points redemption to cash is only available for users who have made at least one successful deposit into to their player’s account.
   22. VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017.
   23. Each time you place a wager at QueenVegas, you’ll earn VIP Points. As your VIP Points accumulate, you can redeem them for instant cash in your real money player account. If you have not placed a wager with money in your real balance for a continuous period of thirty (30) days, we will be entitled to remove all VIP Points from your player’s account. Customers from Ukraine, Belarus, Latvia, Russia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration bonus/refer a friend or any other type of offer which can be deemed free
   24. If you receive a Claimable Bonus/Free Spins in conjunction with a deposit offer or purchase Free Spins using your Real Money balance you must claim the Bonus or play with the free spins before playing with your available funds (Real Money and Bonus Balance alike). Failure to comply with this may result in any winnings being removed.
   25. In the case that you are found in breach of the bonus policy all VIP points accrued, and any winnings from those VIP points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
   26. Unless otherwise stated, any no deposit bonus or no deposit free spins offers will only be granted to players who have validated their email address. In the situation that no deposit free spins or no deposit bonus offers which are mistakenly granted to players who have not validated their email we reserve the right to remove any associated winnings.
   27. Players are allowed to play in any game while having an active bonus. In certain games bonus balance funds are not available to play with and when you open those games you will only see your real balance. To check for the bonus availability, please refer to the information card for each game in the client.
   28. A Pending Bonus is a bonus which will be available for use only after any wagering has been completed. You will see this bonus in your Pending Bonus balance.
   29. A non-cashable bonus is a bonus which, once wagering is completed or the bonus is consumed, will not be added to your real balance regardless of whether there was any bonus amount left when it was consumed. Once the wagering is completed/bonus is consumed, any amount left will be removed from your bonus balance.
   30. A Network Tournament is a tournament which takes place on multiple Casinos during the same days/hours, and has the same name and prizepool. A player is only allowed to participate in a Network Tournament on one Casino. If the same person (which will be determined solely by us) is playing on a Network Tournament on more than one Casino, only the first Casino that was played on will count towards any tournament prize.
   31. Any winnings accrued playing Free Spins offers will be added to your account as a Bonus.
   32. If for any reason you do not manage to claim your bonus/free spins after it was added to your account, please contact the customer support department.
       

       Wagering Requirements

   33. Bonus wagering requirements are displayed as Points to Redeem in the Bonus page in the Personal Area.
   34. Unless stated otherwise in the promotion offer, Bonuses (including winnings from Free Spins) given with a deposit offer carry a wagering requirement of thirty (30) times the total amount, e.g. If you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). If a Bonus (including winnings from Free Spins) is not awarded as a part of a deposit offer Or if the total bonus amount (from bonuses and Free Spins winnings) is greater than the deposit amount made to claim the offer, the offer will carry a wagering requirement of sixty (60) times on the bonus amount only.
   35. We have 3 different types of wagering that we apply to our bonuses. Unless otherwise stated the bonus has standard wagering terms. Games that are included within the below wagering groups count towards the wagering requirements of a bonus:
       1. Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements.
       2. Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements.
       3. Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.
   36. When the bonus is added to your account the amount of wagering required is converted to bonus redeem points. The table below shows how much a player must wager in each currency to earn one bonus point.
       

       	0.5 Points
       EUR	1.00
       GBP	1.00
       USD	1.00
       CAD	1.00
       AUD	1.00
       DKK	10.00
       SEK	10.00
       NOK	10.00
       ZAR	10.00
       RUB	70.00
       THB	50.00

   37. Wagering only counts for one bonus at a time according to the following rules:
       1. If there are bonuses restricted to a specific game or games, wagering will contribute to these bonuses first if that specific game is played.
       2. If multiple bonuses are active with different wagering conditions, the wagering will be applied to the relevant bonus first in date order
       3. If there are two active bonuses with identical conditions, wagering will contribute to the bonuses in date order.
       4. Please note that you will always first wager your real money funds and only when they are fully wagered, you will then start wagering your Bonus Balance.
   38. If a bonus has not been used (turnover requirement met or lost) within 30 days, the bonus amount will be cancelled and removed from your account unless you have a real money balance.
   39. Unless otherwise stated you have up to 24 hours to meet the wagering requirements for Free Bonuses (non-deposit bonus, refer a friend, free spins received for free) before the bonus and any winnings are removed.
   40. In the case that bonus money is wagered and lost, but not all wager requirements were met, the next deposit made to your account, providing you don’t have any open games, will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements. If you want to continue your game session and make sure that your bonus gets Consumed, please contact support after your deposit. Any abuse of this in order to avoid completing bonus wagering will result in all winnings being removed, and your deposit potentially being confiscated.
   41. If you have a bonus consumed/cancelled/expired, either by the system or due to your own request, and the wagering was not completed, all your winnings will be removed including any pending/unclaimed winnings from games/promotions you played whilst you had the bonus.

Irregular Play/Fair Play

1. We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that a customer is participating in irregular play that We, in our sole discretion deems to be abusive, We reserve the right to revoke the entitlement of such a customer to any promotion.
2. We reserve the right to refuse or void a bonus and/or winnings in the event of funds being cancelled or denied or disputed by any payment service or payment provider or by the user himself.
3. We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording ‘Irregular play’ may include but is not wholly restricted to any one or more of the following types of play: Low margin betting, equal betting, zero risk bets or hedge betting are considered irregular gaming when done purposely to exploit bonuses. In addition to this, the following are considered irregular playing patterns:
   1. Increasing the balance then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for that bonus.
   2. Using any betting system, or placing even money bets on Baccarat and Roulette.
   3. Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.
4. If We suspect a player has or is abusing a bonus offer/s, either on his own or in association with partners, We reserve the right to rescind the bonus or bonuses, void any winnings and close the relevant player/s accounts.
5. If you have a pending withdrawal at the time of claiming a free bonus the casino reserves the right to void all subsequent winnings from that bonus including the bonus amount.
6. Promotions and bonuses are there to reward our valued players – We have zero tolerance policy on bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or abuse is suspected, We reserve the right to remove bonuses and winnings from the account.
7. Fair play means depositing with the intention of playing / risking the funds you deposited with.
8. Bonuses/Free Spins Winnings with zero wagering are subject to Fair Play. Any player that takes advantage of such offers, and attempts to withdraw without adhering to Fair Play, will have all their winnings confiscated and be restricted from taking any future offers.

Africasino Bonus Terms & Conditions

How to use a Bonus

1. All bonuses are limited to one computer/household/person/email address/banking details.
2. A minimum deposit of R50 is required to claim a bonus.
3. Players will automatically receive the bonuses in the welcome package on their first three deposits at the casino. All bonuses relevant to the welcome package will be automatically issued upon deposit.
4. If any part of the Welcome Package or other automated bonuses is not credited automatically, please contact our customer support team immediately on live chat so that it can be credited manually. If the deposit has been played before the bonus is credited, the bonus will not be granted.
5. Players can cancel a bonus by contacting our 24/7 customer support. This can only be done before a bet is placed. Players can contact our 24/7 customer support to stop automatic bonuses before they deposit.
6. Claiming game winnings from ‘free spin’ or ‘bonus’ features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will result in the removal of all associated winnings from wagering associated with the initial bonus funds.
7. The use of bonus funds purely to progress through the bonus stages of games such as, but not limited to, Sweet Alchemy, Wish Master, and Robin Hood can result in the winnings voided.
8. Only one bonus can be claimed at one time.

Wagering

1. For all bets, placed bets are deducted from your cash balance first. If no cash balance is available, then the bet placed is deducted from your bonus balance.
2. Bonus funds are valid for all slots (and scratch cards) by Booming, Betsoft, Wazdan, Evoplay, Fugaso, GS. The casino reserves the right to remove winnings and withhold withdrawals if a player has placed bets on games other than Slots and Scratch cards while the player has active wagering requirements.
3. The welcome bonus balance is subject to a 45 times wagering requirement before withdrawal can be made. Unless stated otherwise, bonuses that aren’t part of the welcome package are subject to a 30 times wagering requirement before withdrawal can be made.
4. Please note that different games contribute a different percentage towards the wagering requirements:
   – Slots and scratch cards: 100%
   – Pinocchio, Hansel and Gretel, Scruffy Duck, Copycats, Tiger Heart, Castle Blood, Miss Midas, The Spin Lab: 90%
   – Big Bang, Blood Suckers, Dead or Alive, Devil´s Delight, Eggomatic, Eye of the Kraken, Kings of Chicago, Pearls of India, Reel Steal, Robin Hood, The Wish Master, Tower Quest, Zombies, 300 Shields, Lucky 8 Line, Super Nudge 6000,Secrets of the Stones, Victorious, Jack Hammer 2, Jackpot Jester 6000, Jackpot Jester Wild Nudge, Viking Runecraft, Steam Tower, Demolition Squad, Hugo 2, Immortal Romance, Jack Hammer, Moon Princess, Reactoonz, Riches of RA, Creature from the Black Lagoon: 0%
   -10% Stake Contribution – Fruit Zen, Yak, Yeti & Roll, Weekend In Vegas, The Angler, Book of Sun, 88 Dragon, Gods Temple, Monkey Money, Fruits Land, Legend of Ra, Book of Gold: Double Chance, Clover Tales, 40 Joker Staxx, Viking Gods: Thor & Loki, Ecuador Gold, Faerie Spells, Faerie Spells NJP, Alkemor`s Tower, Stampede, Dragon Kings, The Golden Owl of Athena, Sevens & Fruits, Mighty Africa: 4096 Ways, Rise of Egypt, Viking Fortune : Hold & Win, Joker Expand, Spectrum.

Withdrawal

1. To ensure a more efficient and faster withdrawal process, please send the documents required according to our Withdrawal Policy to [email protected] .
2. Bonus funds are virtual funds which cannot be withdrawn.
3. Once you receive a bonus you will be allowed to cash out a maximum of x20 of your deposit until your general casino balance reaches 0. When a player’s balance reaches 0, the bonus balance and associated wagering requirements are reset.

General

1. The casino reserves the right to remove no deposit bonus funds from accounts which have been inactive for more than 15 days
2. Unless stated otherwise, each offer is valid only during the date it was originally sent.
3. On occasions, games may appear on the site that are restricted in the territory you are playing from. Wagering of any bonuses will not be available on these games. Should you receive free spins for a game that is restricted in your territory please contact support so they can be changed to an appropriate reward.
4. A maximum bet of R 100 applies when playing with bonus balance.
5. Bonuses are not awarded to players with pending withdrawals on their account.
6. The casino reserves the right to void any bonuses and/or winnings obtained by breaking the bonus terms and conditions or any other fraudulent behaviour.
7. The casino reserves the right to permanently close the account of players who repeatedly attempt fraudulent behaviour or breach bonus terms on more than one occasion.
8. The casino reserves the right to expire promotions at any time.
9. Withdrawals are subject to auditing by the casino and can be withheld where clear abuse or fraud has been detected.

Free Spins

1. These terms apply to any promotions offering free spins including promotions received via the VIP program.
2. Upon cashout, any winnings in a player’s balance that have been accrued from free spins will be converted to bonus funds.
3. There is a withdrawal limit of R1000 on all winnings accrued through the use of free spins. Any funds above this limit will be automatically removed on cashout.
4. Players must deposit at least R500 after receiving free spins before winnings are eligible for withdrawal. Players have 4 days to make this deposit requirement.
5. Bonus funds are subject to a 99 times wagering requirement before being eligible for withdrawal.

Non Deposit Bonus

1. These terms apply to all FREE bonuses whereby no deposit is required.
2. A maximum of one bonus per person/household/computer.
3. All bonus funds are subject to a 99 times wagering requirement.
4. Players must deposit a minimum of R500 before bonus funds can be classed as eligible for withdrawal.
5. A maximum of R1000 can be cashed out. Any amount over the maximum cashout will be automatically removed upon cashout.
6. The casino reserves the right to expire promotions at any time.
7. A maximum bet of R 100 applies when playing with bonus balance.
8. The following games are not eligible to play with the bonus and do not count towards wagering requirements: Blackjack in all forms, Roulette in all forms, and Poker in all forms.
9. All Cashback carries a wagering requirement of 1X.
10. Players cannot withdraw winnings derived from a Cashback until the sum of the cashback is wagered in full.
11. All Cashback is restricted to a maximum withdrawal limit of 10X the cashback amount.
12. All Cashback is non-withdraw-able, and the casino reserves the right to deduct issued Cashback money from pending withdrawals.
13. General terms apply.
14. Players from the following countries will not be eligible to make any withdrawals related to this bonus and or the winnings accumulated from this bonus: Algeria, Libya, Sudan, Nigeria, Mali, Eritrea, Morocco, Mauritania, Djibouti, Congo, Kenya, Niger, Uganda, Angola, Namibia, Mozambique, Gabon, Zambia, Afghanistan, Armenia, Bangladesh, Uzbekistan , Vietnam, Turkmenistan, Tajikistan, Sri Lanka, Pakistan, North Korea, Malaysia, Macau, Kyrgyzstan, Laos, Kazakhstan, Indonesia, Bhutan, Brunei, Burma, Rwanda, Somalia, Palestine.

BitStarz Bonus Terms & Conditions

NO DEPOSIT BONUSES TERMS AND CONDITIONS

1. 1a) The maximum winnings that will be paid out resulting from a free bonus or free spins without deposit (eg. the 20 free spins upon registration, Wednesday Free Spins Drops, Second Chance Spins, Friday Loyalty Bonus (exception VIP players who have specifically been set on a VIP Cashback Deal as part of their Friday Loyalty Bonus)) will be 100 EUR/USD/CAD/AUD/NZD/USDT, 1,000 NOK, 0.3 BCH, 3 LTC, 0.3 ETH, 30,000 DOGE, 400 PLN, or 6,000 RUB. In regards to BTC players, the maximum winnings that will be paid out resulting from a free bonus or free spins without deposit will be 30 mBTC. Any winnings exceeding this amount will be forfeited.
2. 1b) The Wagering Requirements for Free and Registration bonuses are forty (40) times the Bonus sum awarded to you, unless stated otherwise in the supplemental Terms and Conditions. (For Registration bonuses, extra spins, free spins and free bonuses which require NO deposit, note that no winnings at all may be withdrawn/transferred until you have transferred at least 20 EUR/USD/CAD/AUD/NZD/USDT, 200 NOK, 1,000 RUB, 0.14 BCH, 0.38 LTC, 9,500 Dogecoin, 2,000 JPY, 80 PLN, 0.14 ETH, or 0.005 BTC (or currency equivalent) into your Player Account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn/transferred until the wagering requirements have been met.)
3. 2a) For no deposit bonus withdrawals, we reserve the right to request a KYC. Regarding the KYC (Know Your Customer), the following documents may be needed for verification: One government approved identity card (ID card, passport and driver’s license) with a picture, as well as proof of residency such as a utility bill (which is not older than 2 months). If your deposit method was via a credit card we will require a scanned copy of the credit card (front and back) which you used.
4. 2b) General bonus terms and conditions apply.
5. Players requesting a withdrawal of money won with a no deposit bonus cannot do so via bank transfer.
6. Players with disposable email addresses are not eligible for any free spins without deposit. If a player despite this would receive free spins without a deposit being made, all winnings from the spins will be confiscated.
7. In order to receive any no deposit free spins as part of the registration process, you need to verify your account via email. On some occasions, a SMS verification will be required.
8. Players from the following countries are not eligible for the no deposit free spins: Albania (AL) Algeria (DZ) Angola (AO) Austria (AT) Bahrain (BH) Bangladesh (BD) Belarus (BY) Benin (BJ) Bosnia and Herzegovina (BA) Botswana (BW) Bulgaria (BG) Burundi (BI) Cameroon (CM) Cape Verde (CV) Chad (TD) Comoros (KM) Croatia (HR) Czech Republic (CZ) Côte d’Ivoire (CI) Djibouti (DJ) Egypt (EG) Equatorial Guinea (GQ) Eritrea (ER) Ethiopia (ET) Gabon (GA) Gambia (GM) Georgia (GE) Germany (DE) Ghana (GH) Greece (GR) Guinea (GN) Guinea-Bissau (GW) Hungary (HU) India (IN) Indonesia (ID) Iran (IR) Iraq (IQ) Islamic Republic of (IR) Jordan (JO) Kazakhstan (KZ) Kenya (KE) Kuwait (KW) Lebanon (LB) Lesotho (LS) Liberia (LR) Republic of North Macedonia (MK) Madagascar (MG) Malawi (MW) Malaysia (MY) Mali (ML) Mauritania (MR) Mauritius (MU) Moldova Republic of (MD) Mongolia (MN) Montenegro (ME) Morocco (MA) Mozambique (MZ) Namibia (NA) Nepal (NP) Netherlands (NL) Niger (NE) Nigeria (NG) Oman (OM) Pakistan (PK) Palestine State of (PS) Philippines (PH) Poland (PL) Portugal (PT) Romania (RO) Russia (RU) Rwanda (RW) Sao Tome and Principe (ST) Senegal (SN) Serbia (RS) Seychelles (SC) Sierra Leone (SL) Slovakia (SK) Slovenia (SI) Somalia (SO) South Sudan (SS) Sudan (SD) Swaziland (SZ) Sweden (SE) Syrian Arab Republic (SY) Tanzania United Republic of (TZ) Thailand (TH) Togo (TG) Tunisia (TN) Uganda (UG) Ukraine (UA) United Arab Emirates (AE) United Kingdom (GB) Vietnam (VN) Yemen (YE) Zambia (ZM) and Zimbabwe (ZW)
9. FREE SPINS TERMS AND CONDITIONS
10. When it comes to the 180 additional Free Spins that are a part of the welcome package. A minimum of 20 EUR/USD/CAD/AUD/NZD/USDT, 200 NOK, 1,000 RUB, 0.02 BCH, 0.025 LTC, 1000 Dogecoin, 0.02 ETH, 80 PLN, or 0.006 BTC is required to receive the free spins. You also need to wager the amount once within 24 hours.
11. You do not have to enter a bonus code to qualify for free spins.
12. Any winnings generated from free spins will be awarded with a wagering requirement of 40 (forty).
13. To activate your free spins you must access and open the game within 1 day of them being credited, otherwise they will expire.
14. Once your free spins have been activated you must complete all game rounds within 1 days otherwise they will expire.
15. BitStarz reserves the right to cancel or amend these terms & conditions at any point without any prior notice.
16. The 180 Free Spins that are being credited as a part of our welcome package will be credited in increments of 20 per day for 9 days straight (as long as the player qualifies and meet all the requirements for the promotion). The first 20 Free Spins will be credited 23 hours after your first deposit and then in 24 hour increments following the first crediting. Please note, cancelling any part of the welcome package at any stage prior to completion, will forfeit the rest of the offer.
17. Where Wolf Gold is available, free spins will be credited on that game as a part of the welcome package. If Wolf Gold is not available due to currency or country restriction, free spins will be given on Fruit Zen or Boomanji.
18. The minimum deposit to receive 20 Wednesday Free Spins is 30 EUR/USD/CAD/AUD/NZD/USDT, 300 NOK, 1,500 RUB, 3,800 JPY, 8 mBTC, 0.2 BCH, 0.2 ETH, 120 PLN, 15,000 Dogecoin, 1 LTC.
19. The minimum deposit to receive 80 Wednesday Free Spins is 80 EUR/USD/CAD/AUD/NZD/USDT, 800 NOK, 4,000 RUB, 10,000 JPY, 20 mBTC, 0.5 BCH, 0.5 ETH, 350 PLN, 40,000 Dogecoin, 2.5 LTC.
20. The minimum deposit to receive 200 Wednesday Free Spins is 160 EUR/USD/CAD/AUD/NZD/USDT, 1600 NOK, 10,000 RUB, 20,000 JPY, 40 mBTC, 1 BCH, 1 ETH, 680 PLN, 80,000 Dogecoin, 5 LTC.

GENERAL BONUS TERMS AND CONDITIONS

1. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace.
2. 2a) We reserve the right to not pay players using disposable email addresses
3. 2b) Players from the following countries are not eligible for any promotional offer: Greece (GR), Hungary (HU), Mauritius (MU), Slovenia (SI), Sweden (SE), Croatia (HR), Bosnia and Herzegovina (BA), Republic of North Macedonia (MK), Austria (AT) Montenegro (ME), Albania (AL) and Serbia (RS)
4. 2c) We reserve the right to lower the percentage of the Monday Reload bonus to a 25% bonus for players who we deem have received an un-proportionate level of bonuses based on their bonus release to deposit ratio.
5. To claim the deposit welcome bonus or any deposit bonus (excluding free spins), the user must make a minimum deposit of 20 EUR/USD/CAD/NZD/USDT, 200 NOK, 300 RUB, 0.01 BCH, 0.025 LTC, 1,000 Dogecoin, 0.01 ETH, 80 PLN, or 0.5 mBTC.
6. Once the first step of the welcome package is activated, the customer can then switch currency as follows, i.e. if a player deposits €20 and activates the first step of welcome package, he can then claim the second step by depositing in bitcoins.
7. All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn.
8. Please note that different games contribute to a different percentage towards the wagering requirements. Slots contribute 100% (aside from excluded ones and classic slots, see below), while all table games and video poker contribute 5% (live games do not contribute).
9. The following games do not contribute towards the completion of the wagering requirement of a bonus: Immortal Romance, Aliens, Mega Moolah, Ragnarok, Pocket Dice, Lucky Angler, Eggomatic, Big Bang, The Dark Knight, Peek-A-Boo, Tomb Raider, The Dark Knight Rises, Forsaken Kingdom, Scrooge, Secret of the Stones, Terminator 2, Champion of the Track, Robin Hood, Tomb Raider 2, Queen of Gold, Castle Builder (II), Game of Thrones, Playboy, Ozwin`s Jackpots, Vampire: The Masquerade – Las Vegas, Pimped, Tut`s Twister, Stardust, Divine Forest, 300 Shields, Super Fast Hot Hot Respin, Wolf Hunters, Tree of Fortune, Bikini Party, MegaBoy, Pearls of India, Sea Hunter, Eye of the Kraken, Double Dragons, Hot Ink, Pumpkin Patch, Art of the Heist, Dragon Dance, Wild Orient, Retro Reels, Retro Reels Extreme Heat, Retro Reels Diamond Glitz, Craps, Max Quest: Wrath of Ra, Pinocchio, Split Way Royal, Super 7 Blackjack, Tens or Better, Three Card Rummy, Triple Edge Poker, WhoSpunIt Plus, Zoom Roulette, VIP European Roulette, London Hunter, Reel Steal, Robin Hood: Shifting Riches, Single Deck Blackjack Professional Series, The French Roulette, TXS Hold’em Professional Series, Jackpot Jester 200000, Golden Legend, Happy Halloween, MULTIFRUIT 81, Royal Masquerade, Tower Quest, Hugo 2, Astro Legends: Lyra and Erion, Beautiful Bones, Cool Buck, Medusa, Reel Gems, Spectacular Wheel of Wealth, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth, Wheel of Wealth Special Edition, Book of Oz, Alchymedes, Dark Vortex, Holmes and the Stolen Stones, Jokerizer, Spina Colada, The Dark Joker Rizes, Vikings Go Berzerk, Vikings go to Hell, Wicked Circus, Scarab Treasure, Rage to Riches, Gems Odyssey, Cazino Cosmos, Baker’s Treat, Lemur Does Vegas, Zombie Hoard, Bookie of Odds, Scudamore’s Super Stakes, Sugar Pop and Sugar Pop 2: Double Dipped, Fruitbat Crazy, Santa’s Village. All Belatra slots are excluded as well, except: Venetian Rain, Customs Storage, Jingle Bells, 7 Days of the Spanish Armada, Neptune’s Kingdom, Dracula Riches. Bloodsuckers, Bloodsuckers touch, Kings of Chicago, Simsalabim, Zombies, Jack Hammer, Jack Hammer 2, Jack Hammer 2 touch, Demolition Squad, Steam Tower, Reel Rush, Reel Rush touch, Muse: Wild Inspiration, Victorious, Victorious touch, Ghost Pirates, Johnny the Octopus and Mega Gems contribute at a 50% rate. Jackpot 6000, Mega Joker, Gypsy Rose and Safari contribute at a 75% rate.
10. Kindly note that Ninja, Dr. Jekyll & Mr. Hyde, Devil’s Delight, The Wish Master, Dead or Alive, Pimped, Stardust, Pinocchio Vampire: The Masquerade – Las Vegas and Jackpot Games are not able to be played with bonus money.
11. Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that when playing with a bonus, real money gets exhausted first.
12. All deposit and free cash bonuses will expire after 30 days, unless otherwise stated.
13. Bonus funds and winnings will be forfeited upon expiry of the bonus.
14. When betting, placed bets are deducted from the player’s cash balance. However, if no cash balance is available the bet placed will be deducted from the player’s bonus balance.
15. Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR/USD/CAD/AUD/NZD/USDT, 50 NOK, 0.01 BCH, 0.01 ETH, 1,000 Dogecoin, 0.1 LTC, 20 PLN or 300 RUB. When it comes to Bitcoin players the maximum bet is 1 mBTC. This includes double up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black.
16. Any bonus can be removed prior to any wagering conditions being met. Please contact BitStarz support to learn more or use the forfeit button under ’Bonuses’.
17. Only one bonus can be claimed at a time. Deposit related bonuses cannot be “stacked”. Bitstarz.com management reserve the right to void any bonuses and/or winnings obtained by fraudulent behavior.
18. Any “free spin” or “bonus” winnings resulting from bonus funds after the bonus has been wagered, lost or forfeited shall be removed.
19. All withdrawals will be subject to an internal audit before being processed. BitStarz reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to same.
20. If, upon such a review, it appears that a Player(s) are participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that BitStarz, in its sole and complete discretion, deems to be abusive (‘Promotion Abuse’), BitStarz reserves the right to revoke the entitlement of such a Player to receive or benefit from the promotion (and/or withhold the pay out of the proceeds of such abuse to the Player/s in question). Only fully settled bets (i.e. bets that result in a win or loss) will be counted towards wagering.
21. Multiple accounts are not permitted. Creating more than one accounts with BitStarz in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
22. Bonus round and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.
23. Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create “action” with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette, and betting player and banker simultaneously in Baccarat. Players who are found to be adopting these practices risk of having their bonus and winnings confiscated.
24. If it’s discovered that a group players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, BitStarz management will at it’s own discretion have the mandate to confiscate bonus winnings and/or deposit.
25. If not stated otherwise, bonus money derived from free spins given on Bgaming games can only be wagered on other Softswiss games.
26. If, while playing at BitStarz Casino, you win a sum regarded by BitStarz Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by BitStarz. While BitStarz protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any BitStarz announcement about promotion results or on the website or lobby.
27. Regarding the bonuses and promotions, all times and dates are stated in CET/CEST.
28. When accepting a deposit bonus, kindly remember that your deposit is locked with the accepted bonus. This means that you have two options, either to complete the wagering requirement of the bonus, or cancel the bonus. If you choose to cancel the bonus, the bonus and all winnings attributed to the bonus will be lost. Wagering with both the bonus money and your deposited cash will count towards the wagering requirement.
29. In the event of any dispute, the decision of BitStarz will be final.
30. Kindly note that it’s not allowed to use bonus funds purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited. If such tactic is adopted, BitStarz reserves the right to confiscate the winnings.
31. Kindly note that if your balance drops below $0.05 or currency equivalent, the bonus will be forfeited. Furthermore, the adoptation of “Bonus Hunting” by reaching a bonus feature, exiting the game to later go back and play the feature is not permitted either. Doing this could result in confiscation of winnings related to this.
32. The BitStarz and Conditions as published on the Website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.