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Fantasino Casino Bonus Terms & Conditions

Welcome Bonus

1. As a new member of Fantasino, you will be eligible for the Welcome Package. Simply make a minimum deposit of €20 / £20 / $20 USD / 200 SEK / 200 NOK (or the equivalent in other currencies) and select the Bonus Option.
2. The Welcome Package is applicable on your first 2 deposits as follows:
   1. 1st Deposit: 100% bonus up to €200 / $200 USD / 2000 SEK / 2000 NOK + 50 Free Spins (10 per day in Starburst)
   2. 2nd Deposit:50% bonus up to €100 / $100 USD / 1000 SEK / 1000 NOK
3. Players from the UK that deposit via Skrill or Neteller are NOT eligible for the Welcome Bonus.
4. The bonus and deposit need to be wagered 30 times ((D+B)x30) before a withdrawal can be made.

Welcome Free Spins

1. After you make your first deposit and claim the 1st Welcome Bonus, you will be entitled to 50 Free Spins on Starburst that are credited in 5 consecutive days (10 per day). The initial 10 Free Spins will be available as soon as you have claimed your first bonus. Then, 10 Free Spins will be waiting for you each day at 08:00 am CET.
2. Your free spins are valid for 24 hours. Any unclaimed free spins will expire and be forfeited, unless claimed within the specified 24-hour period.
3. Your free spins can be claimed via desktop or mobile.
4. All free spins winnings (unless otherwise specified) need to be wagered 30 times before the Bonus Balance can be converted to your real money balance.
5. If you choose to forfeit your Welcome Bonus, you will not be entitled to your Welcome Free Spins.
6. Players from Canada and Belgium will receive their 50 Free Spins in Crystal Queen.

Fantasy World

1. Fantasino offers different rewards through Fantasy World, which may vary from Free Spins, Free Cash, Deposit Bonuses or Cash Backs.
2. Each bonus requirement will be specified on the specific item. Wagering requirements could vary from 30 times, 20 times, 10 times or no requirement.
3. Once Free Spins have been activated, they are valid for 24 hours. Any unclaimed free spins will expire and be forfeited, unless claimed within the specified 24-hour period.
4. Casino games where these free spins can be played, will be specified in each item. Your free spins can be claimed via desktop or mobile.
5. Cash backs will apply from the time the item is activated until its specified duration. The losses are calculated as: Bets – Wins
6. Bets made using bonus money or bonus winnings do not qualify for the cashback.
7. Cash backs have a wagering requirement of 20x times and a maximum withdrawal of €3000 (or the equivalent in other currencies).

Registration Free Spins

1. Fantasino may offer promotional free spins upon registration and after a customer completes the profile. After a successful registration, customers are required to log out, log back in and submit the Bonus Code, in order to enjoy the Free Spins.
2. All free spins winnings (unless otherwise specified) need to be wagered 30 times before the Bonus Balance can be converted to your real money balance.
3. Free Spins are valid for 3 days. Any unclaimed free spins will expire and be forfeited, unless claimed within the specified 3-day period.
4. With Free Spins bonuses, the initial deposit required to claim them needs to wagered 5x.
5. Free spins can be claimed via desktop or mobile.
6. Winnings from this type of offer are capped to a maximum withdrawal of €25 (or the equivalent in other currencies). Any balance exceeding this amount will be removed from the account.
7. When you are required to deposit before you can claim the advertised free spins, the deposit needs to be wagered 1 time before any withdrawal can be made. The deposit required will vary on the promotion. If not otherwise stated, the default minimum will be €20 (or the equivalent in other currencies).

General Bonus Terms:

1. The minimum deposit for any bonus is, unless stated otherwise, €20 / £20 / $20 USD / 200 SEK / 200 NOK (or the equivalent in other currencies).
2. 200% Bonuses or above need to be wagered 45x before a withdrawal can be made (deposit + bonus). 150% Bonuses or lower need to be wagered 30x (deposit + bonus)
3. All free spins winnings (unless otherwise specified) need to be wagered 30 times before the Bonus Balance can be converted to your real money balance.
4. You can only have one deposit bonus active at a time.
5. The maximum bet per game round when playing with a bonus is €5 / $5 USD / £5 (or the equivalent in other currencies) until the wagering requirements of the bonus have been met. Some games also have a Gamble feature where each win in the game can be used to gamble for a higher win. The Gamble feature is not allowed to be used while playing with bonus money.
6. Only wagers made with Bonus Money will contribute towards the wagering requirement. Wagers made with Real Money will not count towards the wagering requirement.
7. Players can forfeit their bonus amount at any time and withdraw any remaining balance.
8. When placing bets with an active bonus, your deposited money will be used first and then your bonus money. Any winnings generated from bets placed with your bonus balance will be added to your bonus money. If a bet is larger than the bonus balance, the remaining amount required to place the bet will automatically be taken from your real money balance and the bet will still be considered a bonus bet.
9. Your bonus balance will be converted to real money as soon as the wagering requirement is met.
10. When claiming a deposit bonus, your deposited money + bonus money is put into a Bonus Balance.
11. The Bonus Balance is locked until the wagering requirements have been met or your Bonus Balance is lost or forfeited
12. If you forfeit your bonus, the bonus balance is forfeited and any remaining deposited money within the bonus balance will be credited to your account.
13. If you haven’t met the wagering requirement within 30 days of receiving the bonus, your bonus will expire and forfeited together with any winnings generated with the bonus.
14. Should you decide to request a withdrawal before having fulfilled the respective wagering conditions of a promotion, then the bonus and its winnings shall be lost.
15. Depositing purely to take advantage of our rewards/offers and with no real intention of playing/risking the funds you deposited with, or by using low risk patterns, can result in your winnings and bonus confiscated and your deposit refunded.
16. Residents of the UK are only entitled to bonuses and offers listed on the UK site at https://www.fantasino.com/gb
17. Please note that different games will contribute differently towards the wagering requirement:
    1. Video Slots, Classic Slots, Keno: 100%
    2. Immortal Romance, Energoonz, Reactoonz, Jungle Spirit: Call of the Wild, Jack and the Beanstalk, Eggomatic, Zombies, Gemix, Reel Rush, Gonzo’s Quest, Creature from the Black Lagoon, Lost Relics, Hotline, Secret of the Stones, Secrets of Atlantis, Berryburst MAX: 10%
    3. Table games & Blackjack: 10%
    4. Video Poker: 10%
    5. Live Casino tables: 0%
    6. Roulette & Baccarat: 0%
    7. All other games: 0%
18. Please note that the following games are excluded from being played whilst having bonus funds available on the account: All Jackpot games, Jackpot 6000, Mega Joker, Big Bang, Castle Builder, Castle Builder II, Champion of the Track, Devil’s Delight, Eye of the Kraken, Kings of Chicago, Koi Princess, Lucky Angler, Pearls of India, Robin Hood – Shifting Riches, Scrooge, The Wish Master, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Crowned Eagle, MONOPOLY On The Money, 1429 Uncharted Seas, Untamed Giant Panda, Untamed Wolf Pack, Dead or Alive, Blood Suckers, Blood Suckers II, Beautiful Bones, Simsalabim, Game of Thrones (15 lines), Spring Break, Ladies Nite, Forsaken Kingdom, Royal Masquerade, Rage to Riches, Stardust, Thunderstruck I, Thunderstruck II, Wild Turkey, Big Bad Wolf, Book of Dead, Jack Hammer 2, Sea Hunter, Supernova, Boom Brothers, Treasure Island , Champion Raceway, Steam Tower, Chess Mate, Retro Reels, High Society, Hellboy, Mermaids Millions, What a Hoot, Pimped, Jurassic Park, Jokerizer, Playboy
19. A maximum win of €5000 (or its equivalent in other currencies) is imposed on the bonus promotions. The player will automatically forfeit any winnings above €5000.
20. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void.
21. The use of bonus funds to win more than twice of bonus received on table games and video poker before changing back to slot machines with the purpose of completing wagering requirements can result in your winnings being confiscated and account being closed.
22. The use of bonus funds purely to progress through the bonus stages on games like Castle Builder, Devil’s Delight, Pearls of India, Robin Hood, Scrooge, The Wish Master, Tower Quest or other games with similar features can result in the winnings from the final bonus round(s) voided.
23. Players from the following countries are not permitted to receive the Welcome Package, any other deposit bonus or Free Spins, unless otherwise stated: Bangladesh, Belarus, Bosnia & Herzegovina, Bulgaria, China, Croatia, Czech Republic, Estonia, Georgia, Greece, Hungary, India, Indonesia, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Malaysia, Mauritius, Moldova, Mongolia, Nigeria, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Thailand, Turkey, Ukraine, USA & Vietnam.
24. Only one bonus offer is allowed per person, account, address, computer and IP address. Fantasino reserves the right to close any account that is deemed a duplicate account and confiscate the funds of this account (apart from the original deposit amount).
25. Fantasino.com reserves the right to alter these terms and conditions, cancel, modify or suspend any bonus at any time and without prior notice.
26. Management has the final decision to close an account due to Bonus abuse.
27. Players abusing the essence of Fantasino’s offers and loyalty programs will have any Free Spins, Bonuses, and Quest Prizes revoked or forfeited, and their accounts will become ineligible for future promotions until further notice.
28. The general Fantasino Terms & Conditions apply. In case of any discrepancy between the non-English version and the English version of these Bonus Terms & Conditions, the English version shall prevail.

Bonus abuse:

1. Bonuses at Fantasino are intended as reward to regular and valued customers. In order to continuing giving the best possible bonuses to valued customers, it is necessary to ensure that bonus abuse does not take place.
2. Accordingly, before any withdrawals are processed, all play will be reviewed for irregular playing patterns that may constitute bonus abuse.
3. The Casino has a zero tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, casino management reserves the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts.
4. Behavior or activity that constitutes bonus abuse or bonus related fraudulent activity shall be at the sole discretion of casino management. Examples of bonus abuse may include, but not be limited to:
5. Using more than one account
6. Equal, zero or low margin bets or hedge betting
7. Placing single bets equal to or in excess of 8% or more of the value of the bonus credited to your account until such a time as wagering requirements have been met. This shall apply even if the value of the bet is less than €5 ($/CHF/AUD/CAD or 50 SEK/NOK).
8. Decreasing your stake amount by 40% or more (compared with your maximum bet since the award of the bonus) after a large win for the purpose of clearing wagering requirements while a bonus is still active.
9. Switching from a low weighted game (35% wagering contribution or less) to a higher weighted contribution game (70% or more) after large wins for the purpose of clearing wagering requirements.
10. When playing with a no-deposit bonus in your account, if you bet more than 10% of the bonus amount in a single bet, spin or round, your bonus and winnings may be voided.
11. Wagering the bonus money on excluded games
12. Bonus stacking (where multiple deposits are made to claim multiple bonuses, before original bonus wagering requirements are met)
13. Two tier betting (where large bets are placed on high variance games or outcomes, before switching to lower variance games or outcomes to clear wagering requirements).
14. Affiliate CPA or revenue share abuse.
15. Using a proxy or a VPN or masking IP your address.
16. Playing on high volatility games, then switching to low volatility games after a big win, in order to complete the wagering requirement.
17. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited.
18. Players agree that games may become open to abuse against best efforts of the Casino to limit such abuse. Should such situation arise, the Casino will to the best of its ability to impose specific conditions in relation to awarded bonus and will expect the user to act within the boundaries of reason and refrain from employing gameplay with intent to abuse said offer.

QueenVegas Bonus Policy

1. This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.
2. This Bonus Policy is written in English. If this Bonus Policy is translated into another language, the English version will prevail.

General Terms

1. 1. If, at any point in time, after reading this policy something is not clear, or you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our Customer Support Department team before you commence play.
   2. If the bonus you were trying to claim does not appear automatically in your player’s account, please contact our Customer Support team, prior to placing any bets, and the bonus shall be credited for you.
   3. We reserve the right to cancel any amount in excess of the player’s original deposit from a player’s withdrawal if the wagering requirement has not been fulfilled or if the player requested to remove the bonus before the wagering requirements were fulfilled.
   4. Unless stated otherwise in the promotion offer bonuses are only available to players who made at least one successful deposit in their accounts.
   5. In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or an incorrectly added Bonus being placed on your account, we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
   6. A user is not allowed to register more than one account in the system. This means only one account is allowed to be registered per person, household, family, household address, email address, credit card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds.
   7. While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 10% (min 0.10) of the bonus amount or 5 (eg, 5 EUR, 5 GBP) (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). Failure to comply with this rule means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)
   8. Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated with a bonus before taking part. Should the terms and conditions of the individual promotions conflict with the Bonus Policy, the individual promotions terms shall apply.
   9. Regardless of the currency that we advertise or display bonus amounts, the bonus will always be credited according to the currency your account is configured to.
   10. In accordance with the privacy policy, we regularly send promotional emails with bonus offers. You are only eligible for the bonus if you received the email directly from us. You may unsubscribe from receiving promotions by contacting customer support. If We determine that a specific customer did not receive that particular promotion as an intended exclusive targeted recipient that this promotion was sent out to, we will not honour any payout requests from the customer, even if they have met the wagering criteria.
   11. We reserve the right to cancel promotions or bonus offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
   12. All offers you see in your Daily Picks are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.
   13. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
   14. Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus.
   15. If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is €100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met.
   16. A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit.
   17. Any bonus which you redeem shall be subject to this Bonus Policy.
   18. To receive a ‘Refer a Friend’ bonus the referrer must have deposited within the last 7 days.
   19. Free spins are spins which take place that do not reduce funds from your bankroll. For the avoidance of doubt, any mention of Free spins in this bonus policy refers to spins that do not reduce money from your bankroll, regardless of what those free spins are marketed as. This does not include free spins which are a triggered feature within a game.
   20. Bonuses issued at the Casino will be reserved for gameplay on this product and cannot be used for gameplay on any other product (for example betting and poker) we have to offer. In addition, gameplay on any other products rather than the Casino will not be counted towards bonus wagering requirements.
   21. VIP Points redemption to cash is only available for users who have made at least one successful deposit into to their player’s account.
   22. VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017.
   23. Each time you place a wager at QueenVegas, you’ll earn VIP Points. As your VIP Points accumulate, you can redeem them for instant cash in your real money player account. If you have not placed a wager with money in your real balance for a continuous period of thirty (30) days, we will be entitled to remove all VIP Points from your player’s account. Customers from Ukraine, Belarus, Latvia, Russia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration bonus/refer a friend or any other type of offer which can be deemed free
   24. If you receive a Claimable Bonus/Free Spins in conjunction with a deposit offer or purchase Free Spins using your Real Money balance you must claim the Bonus or play with the free spins before playing with your available funds (Real Money and Bonus Balance alike). Failure to comply with this may result in any winnings being removed.
   25. In the case that you are found in breach of the bonus policy all VIP points accrued, and any winnings from those VIP points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
   26. Unless otherwise stated, any no deposit bonus or no deposit free spins offers will only be granted to players who have validated their email address. In the situation that no deposit free spins or no deposit bonus offers which are mistakenly granted to players who have not validated their email we reserve the right to remove any associated winnings.
   27. Players are allowed to play in any game while having an active bonus. In certain games bonus balance funds are not available to play with and when you open those games you will only see your real balance. To check for the bonus availability, please refer to the information card for each game in the client.
   28. A Pending Bonus is a bonus which will be available for use only after any wagering has been completed. You will see this bonus in your Pending Bonus balance.
   29. A non-cashable bonus is a bonus which, once wagering is completed or the bonus is consumed, will not be added to your real balance regardless of whether there was any bonus amount left when it was consumed. Once the wagering is completed/bonus is consumed, any amount left will be removed from your bonus balance.
   30. A Network Tournament is a tournament which takes place on multiple Casinos during the same days/hours, and has the same name and prizepool. A player is only allowed to participate in a Network Tournament on one Casino. If the same person (which will be determined solely by us) is playing on a Network Tournament on more than one Casino, only the first Casino that was played on will count towards any tournament prize.
   31. Any winnings accrued playing Free Spins offers will be added to your account as a Bonus.
   32. If for any reason you do not manage to claim your bonus/free spins after it was added to your account, please contact the customer support department.
       

       Wagering Requirements

   33. Bonus wagering requirements are displayed as Points to Redeem in the Bonus page in the Personal Area.
   34. Unless stated otherwise in the promotion offer, Bonuses (including winnings from Free Spins) given with a deposit offer carry a wagering requirement of thirty (30) times the total amount, e.g. If you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). If a Bonus (including winnings from Free Spins) is not awarded as a part of a deposit offer Or if the total bonus amount (from bonuses and Free Spins winnings) is greater than the deposit amount made to claim the offer, the offer will carry a wagering requirement of sixty (60) times on the bonus amount only.
   35. We have 3 different types of wagering that we apply to our bonuses. Unless otherwise stated the bonus has standard wagering terms. Games that are included within the below wagering groups count towards the wagering requirements of a bonus:
       1. Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements.
       2. Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements.
       3. Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.
   36. When the bonus is added to your account the amount of wagering required is converted to bonus redeem points. The table below shows how much a player must wager in each currency to earn one bonus point.
       

       	0.5 Points
       EUR	1.00
       GBP	1.00
       USD	1.00
       CAD	1.00
       AUD	1.00
       DKK	10.00
       SEK	10.00
       NOK	10.00
       ZAR	10.00
       RUB	70.00
       THB	50.00

   37. Wagering only counts for one bonus at a time according to the following rules:
       1. If there are bonuses restricted to a specific game or games, wagering will contribute to these bonuses first if that specific game is played.
       2. If multiple bonuses are active with different wagering conditions, the wagering will be applied to the relevant bonus first in date order
       3. If there are two active bonuses with identical conditions, wagering will contribute to the bonuses in date order.
       4. Please note that you will always first wager your real money funds and only when they are fully wagered, you will then start wagering your Bonus Balance.
   38. If a bonus has not been used (turnover requirement met or lost) within 30 days, the bonus amount will be cancelled and removed from your account unless you have a real money balance.
   39. Unless otherwise stated you have up to 24 hours to meet the wagering requirements for Free Bonuses (non-deposit bonus, refer a friend, free spins received for free) before the bonus and any winnings are removed.
   40. In the case that bonus money is wagered and lost, but not all wager requirements were met, the next deposit made to your account, providing you don’t have any open games, will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements. If you want to continue your game session and make sure that your bonus gets Consumed, please contact support after your deposit. Any abuse of this in order to avoid completing bonus wagering will result in all winnings being removed, and your deposit potentially being confiscated.
   41. If you have a bonus consumed/cancelled/expired, either by the system or due to your own request, and the wagering was not completed, all your winnings will be removed including any pending/unclaimed winnings from games/promotions you played whilst you had the bonus.

Irregular Play/Fair Play

1. We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that a customer is participating in irregular play that We, in our sole discretion deems to be abusive, We reserve the right to revoke the entitlement of such a customer to any promotion.
2. We reserve the right to refuse or void a bonus and/or winnings in the event of funds being cancelled or denied or disputed by any payment service or payment provider or by the user himself.
3. We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording ‘Irregular play’ may include but is not wholly restricted to any one or more of the following types of play: Low margin betting, equal betting, zero risk bets or hedge betting are considered irregular gaming when done purposely to exploit bonuses. In addition to this, the following are considered irregular playing patterns:
   1. Increasing the balance then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for that bonus.
   2. Using any betting system, or placing even money bets on Baccarat and Roulette.
   3. Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.
4. If We suspect a player has or is abusing a bonus offer/s, either on his own or in association with partners, We reserve the right to rescind the bonus or bonuses, void any winnings and close the relevant player/s accounts.
5. If you have a pending withdrawal at the time of claiming a free bonus the casino reserves the right to void all subsequent winnings from that bonus including the bonus amount.
6. Promotions and bonuses are there to reward our valued players – We have zero tolerance policy on bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or abuse is suspected, We reserve the right to remove bonuses and winnings from the account.
7. Fair play means depositing with the intention of playing / risking the funds you deposited with.
8. Bonuses/Free Spins Winnings with zero wagering are subject to Fair Play. Any player that takes advantage of such offers, and attempts to withdraw without adhering to Fair Play, will have all their winnings confiscated and be restricted from taking any future offers.